dgb88 Terms & Conditions

These Terms and Conditions (hereinafter "Terms") constitute a legally binding agreement between you (hereinafter "Player", "User", or "you") and dgb88 (hereinafter "dgb88", "we", "us", or "the Platform"). These Terms govern all access to and use of the dgb88 platform, including the website at dgb88.io, all associated mobile interfaces, betting markets, casino games, payment services, promotional offers, and customer support channels.

By creating an account, making a deposit, placing a bet, or otherwise using any service provided by dgb88, you confirm that you have read these Terms in their entirety and agree to be bound by them. If you do not agree to these Terms, you must not register an account or use any dgb88 service.

These Terms are written in English and all communications between dgb88 and its players are conducted in English. In the event of any ambiguity or dispute regarding interpretation, the English-language version of these Terms shall prevail.

2.1 Age Requirement

Access to dgb88 is strictly limited to individuals who are 21 years of age or older. By registering an account, you confirm that you meet this age requirement. dgb88 will request supporting documentation to verify your age at any point during the account lifecycle. Accounts found to belong to individuals under the age of 21 will be immediately suspended, all funds will be frozen pending investigation, and no withdrawals will be permitted until the matter is resolved.

2.2 Geographic Eligibility

dgb88 is operated for players based in Bangladesh. You are solely responsible for ensuring that your use of the dgb88 platform does not violate the laws applicable to you in your jurisdiction. dgb88 does not accept registrations from jurisdictions where online betting is explicitly prohibited by law.

2.3 Registration Requirements

To register a dgb88 account, you must provide accurate, complete, and current information including your full legal name, date of birth, mobile phone number, and preferred payment method. You agree to update your account information promptly if any of these details change. Providing false or misleading information during registration is grounds for immediate account termination without refund.

2.4 One Account Policy

Each individual is permitted to hold one dgb88 account only. Registering multiple accounts — whether under the same identity or different identities — is strictly prohibited. dgb88 employs technical and manual verification measures to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts will be suspended, balances will be forfeited, and the player will be permanently barred from the platform.

2.5 Identity Verification (KYC)

dgb88 operates a Know Your Customer (KYC) process in compliance with applicable anti-money-laundering standards. You may be required to submit government-issued identity documents (such as a National Identity Card, passport, or driving licence) and proof of payment method ownership before withdrawals are approved. dgb88 reserves the right to withhold withdrawal processing until KYC verification is satisfactorily completed.

3.1 Account Credentials

You are solely responsible for maintaining the confidentiality of your dgb88 username and password. You must not share your login credentials with any third party. dgb88 will never ask for your password via email, live chat, telephone, or any other channel. Any activity that occurs under your account credentials is your responsibility, whether or not it was authorised by you.

3.2 Unauthorised Access

If you suspect that your dgb88 account has been accessed without your authorisation, you must notify the dgb88 support team immediately via live chat at [email protected]. dgb88 will investigate all reported unauthorised access incidents and may temporarily suspend the affected account during the investigation period to protect your funds.

3.3 Account Closure

You may request closure of your dgb88 account at any time by contacting the support team. Prior to closure, all pending bets must be settled and any outstanding withdrawal requests must be processed. dgb88 may close or suspend an account without prior notice where there is evidence of a Terms violation, suspected fraudulent activity, or where required to do so under applicable law.

3.4 Inactive Accounts

An account is considered inactive if there has been no login, deposit, withdrawal, or wagering activity for a period of 12 consecutive months. dgb88 reserves the right to apply an inactivity administration fee to dormant accounts after this period. Players will be notified by email prior to any such fee being applied and are encouraged to log in to reactivate their account.

4.1 Accepted Payment Methods

dgb88 accepts deposits and processes withdrawals via the following payment methods available to players in Bangladesh: bKash, Nagad, Rocket, Upay, and selected bank transfers including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All transactions are denominated in Bangladeshi Taka (৳).

4.2 Minimum and Maximum Transactions

Minimum deposit and withdrawal amounts are displayed within the dgb88 account cashier at the time of transaction and may vary by payment method. dgb88 reserves the right to adjust transaction limits at any time with reasonable notice provided to affected players.

4.3 Withdrawal Policy

Withdrawals are processed to the same payment method and account used for the most recent deposit, unless otherwise approved by dgb88 following a successful verification review. Players must have satisfied all applicable wagering requirements before a withdrawal request may be submitted. dgb88 targets a withdrawal processing time of under 24 hours for verified accounts on supported mobile money methods including bKash and Nagad.

4.4 Anti-Money-Laundering

dgb88 is committed to preventing the use of the platform for money laundering or any other financial crime. Any deposit that cannot be matched to a verifiable source of funds may be withheld pending investigation. dgb88 reserves the right to report suspicious financial activity to the relevant authorities as required by applicable law.

5.1 Bet Placement

All bets placed on dgb88 are final once confirmed by the system. It is your responsibility to ensure that all bet details — including selection, stake, and market — are correct before confirming. dgb88 is not liable for bets placed in error by the player.

5.2 Odds and Markets

dgb88 reserves the right to change odds and suspend markets at any time prior to bet confirmation. Odds displayed at the time a bet is confirmed are the odds that will apply to that bet. In-play odds are updated in real time and are subject to rapid change; bets placed during live events are subject to the odds confirmed at the time of acceptance.

5.3 Void Bets

A bet may be declared void and the stake returned under the following circumstances: the event is cancelled or abandoned and not rescheduled within 48 hours; the market is suspended due to a technical error or data feed failure; or the bet was accepted in error due to an obvious pricing mistake. dgb88's decision on void bets is final.

5.4 Casino and Slot Games

All casino table games and slot titles available on dgb88 use certified Random Number Generation (RNG) technology to determine outcomes. Game results are independent of previous outcomes and cannot be predicted or influenced. Theoretical Return to Player (RTP) percentages for slot games are disclosed by individual game providers including Pragmatic Play, NetEnt, Microgaming, and Red Tiger.

5.5 Live Casino

Live casino games streamed on dgb88 are operated by third-party providers including Evolution Gaming, Pragmatic Play Live, and Ezugi. The rules of individual live games are governed by those providers' game rules, which are accessible within each game interface. dgb88 is not responsible for disconnections or streaming interruptions caused by your internet connection during live casino sessions.

5.6 Technical Errors

In the event of a technical malfunction, system outage, or software error that affects the outcome of a bet or game, dgb88 reserves the right to void affected bets and return stakes to players. dgb88 is not obligated to honour winnings generated as a result of a technical error.

6.1 General Bonus Terms

All bonuses, free bets, cashback offers, and promotional credits offered by dgb88 are subject to individual terms and conditions specific to each promotion. These terms will be clearly stated at the time the promotion is offered. By claiming any bonus, you agree to the specific terms of that promotion in addition to these general Terms and Conditions.

6.2 Wagering Requirements

Bonus funds are subject to wagering requirements before they may be withdrawn as cash. The wagering requirement for each bonus is expressed as a multiplier (for example, a 20x wagering requirement on a ৳1,000 bonus means ৳20,000 in qualifying bets must be placed before withdrawal is permitted). Wagering requirements must be met within the validity period stated for each bonus.

6.3 Bonus Abuse

dgb88 actively monitors accounts for patterns of bonus abuse, including but not limited to: registering multiple accounts to claim the same promotion multiple times; placing bets that exploit bonus terms to guarantee a profit regardless of outcome; using a bonus in conjunction with low-variance betting strategies specifically to extract bonus value. Where bonus abuse is identified, dgb88 reserves the right to cancel all bonus funds and associated winnings, and to close the account involved.

6.4 Promotional Eligibility

dgb88 reserves the right to restrict eligibility for specific promotions to particular player segments, geographic areas, deposit methods, or game categories. Promotions are not transferable and have no cash value outside of their stated use on the dgb88 platform.

dgb88 is committed to promoting responsible gambling among all players. Gambling is intended to be an enjoyable form of entertainment and must not be pursued as a means of generating income or escaping personal difficulties.

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from within their account settings. Requests to lower a limit take effect immediately; requests to raise a limit are subject to a 7-day cooling-off period.
• Loss Limits: Players may set limits on the maximum amount they are prepared to lose within a defined time period.
• Session Time Limits: Players may set a maximum session duration. dgb88 will display on-screen alerts when the session limit is approaching and will log out the player when the limit is reached.
• Self-Exclusion: Players who wish to stop gambling may apply for self-exclusion, which will disable all access to the dgb88 account for a chosen minimum period of 6 months. Self-exclusion cannot be reversed before the end of the chosen period.
• Reality Checks: Players may enable periodic pop-up notifications displaying session duration and net win/loss figures to support informed decision-making during play.

If you believe your gambling is becoming a problem, please contact the dgb88 support team immediately at [email protected] or via live chat. dgb88 support agents are trained in responsible gaming response and can help you access the appropriate tools or refer you to specialist support resources.

The following conduct is strictly prohibited on the dgb88 platform. Engagement in any prohibited conduct may result in immediate account suspension, forfeiture of funds, and/or legal action:

• Registering more than one account, or registering on behalf of another person
• Providing false, inaccurate, or misleading personal information during registration or verification
• Using the platform while under the age of 21
• Engaging in any form of match-fixing, spot-fixing, or collusion in connection with bets placed on dgb88
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the platform in a manner not intended for human users
• Exploiting software errors, system glitches, or pricing mistakes to obtain an unfair advantage
• Engaging in chip-dumping or other collusive practices in casino games
• Laundering money or using the platform for any other illegal financial purpose
• Attempting to access other players' accounts or dgb88 system infrastructure without authorisation
• Threatening, harassing, or abusing dgb88 staff or other players via any communication channel

All content on the dgb88 platform — including but not limited to the dgb88 brand name, logo, website design, software, text, graphics, images, game interfaces, and promotional materials — is the intellectual property of dgb88 or its licensed third-party providers. Nothing in these Terms grants you any right to use, reproduce, modify, distribute, or commercially exploit any dgb88 intellectual property without prior written consent.

Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of those respective providers and is used by dgb88 under licence. Unauthorised reproduction of any game content is prohibited.

To the fullest extent permitted by applicable law, dgb88 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, the dgb88 platform, including but not limited to:

• Loss of funds resulting from your own betting or gaming decisions
• Interruption of service due to scheduled or unscheduled maintenance
• Technical failures, network outages, or third-party service disruptions beyond dgb88's reasonable control
• Losses arising from your failure to maintain the security of your account credentials
• Inaccuracies in live scores, statistics, or event data provided by third-party data feeds

dgb88's total liability to any player in connection with any single incident or series of related incidents shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the incident giving rise to the claim.

dgb88 makes no warranty that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use the platform at your own risk.

dgb88 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy.

dgb88 will not sell, rent, or transfer your personal data to unaffiliated third parties for marketing purposes without your explicit consent. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required to operate the platform or comply with applicable law.

12.1 Amendments to These Terms

dgb88 reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via the contact details held on their account with a minimum of 7 days' notice before the changes take effect. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and contact support to close your account.

12.2 Termination by dgb88

dgb88 reserves the right to terminate or suspend any player account at any time, with or without prior notice, where dgb88 reasonably believes that: the player has breached these Terms; the player has engaged in fraudulent, abusive, or criminal conduct; the player poses a risk to the integrity of the platform or other players; or continued operation of the account would expose dgb88 to legal or regulatory risk.

12.3 Effect of Termination

Upon termination of an account for a breach of these Terms, any remaining account balance may be forfeited at dgb88's discretion, particularly where the balance arose from activity that contravened these Terms. Where an account is closed at the player's own request and no breach has occurred, any verified remaining balance will be returned to the player's registered payment method within a reasonable processing period.

12.4 Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms shall first be referred to the dgb88 customer support team for resolution. dgb88 is committed to resolving disputes fairly, transparently, and promptly. If a dispute cannot be resolved through the support process, further escalation options will be communicated to the player in writing.