Responsible Gaming
at dgb88
Gambling at dgb88 is meant to be an enjoyable, entertaining experience — not a source of financial stress or personal harm. We are committed to providing every player in Bangladesh with the tools, information, and support they need to keep their gaming in check. This page explains the responsible gaming framework that dgb88 has built directly into the platform, and how to access help if you ever need it.
Stay in Control with dgb88
Every tool listed below is built directly into your dgb88 account and available at no cost. You do not need to justify or explain your use of these features — activating them is always your right as a player.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits can be processed until the period resets. Limits can be reduced at any time with immediate effect; increases take 7 days to come into force, giving you time to reconsider.
Define how long you want to spend on the dgb88 platform in a single session. When your time limit is reached, you will receive a clear notification and the option to end your session. This tool helps prevent the kind of extended, unplanned play that can lead to poor decisions.
Enable periodic reality check pop-ups that appear at intervals you choose — every 30, 60, or 90 minutes. Each check shows you how long you have been playing, how much you have wagered in the session, and your current balance. This keeps your awareness sharp throughout your time on the platform.
Take a short break from the dgb88 platform for a period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account remains open but all betting, depositing, and gaming activity is suspended. You can reactivate your account once the time-out period expires.
If you feel that gambling is becoming a problem, you can request a self-exclusion period of 6 months, 12 months, or 5 years. Self-exclusion is a serious step — once activated, it cannot be reversed before the chosen period ends. All marketing communications will cease immediately. Contact support at any time to activate this option.
Set a cap on how much you are willing to lose over a defined period. Once your loss limit is reached, your account is automatically restricted from placing further bets until the period resets. Like deposit limits, reductions apply immediately while increases require a 7-day cooling-off period before taking effect.
How to Activate Responsible Gaming Tools
All responsible gaming tools on dgb88 are accessible directly from your account settings panel. No lengthy processes, no forms to fill out by hand — you can activate any of these features in under two minutes.
If you experience any difficulty activating a tool, or if you would prefer to have a member of the dgb88 team apply a restriction on your behalf, our support team is reachable 24 hours a day, 7 days a week. Responsible gaming requests are always treated as a priority and handled with complete discretion.
Access your account through the dgb88 Login page. If you are having difficulty logging in and need an urgent restriction applied, contact support directly at [email protected] — identity verification will be used to confirm your account before any changes are made.
Once logged in, go to your account profile and select the "Responsible Gaming" section. All available tools — deposit limits, loss limits, session timers, reality checks, time-outs, and self-exclusion — are listed here in one place.
Select the tool you want to activate and enter your preferred settings — the limit amount, the time period, or the duration of your break. The platform will show you a clear summary of what the restriction means before you confirm.
Confirm your selection and the tool is activated immediately. You will receive a confirmation notification. Restrictions that reduce your limits or suspend your account take effect the moment you confirm — there is no delay and no way to override them until the designated period is complete.
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise from the inside. The following warning signs are commonly associated with gambling that has moved from entertainment to a problem. If several of these apply to you, we encourage you to take action.
Placing increasingly large bets in an attempt to recover money lost in previous sessions, and feeling compelled to keep playing until you are "back even".
Regularly spending more time gambling than you intended and finding it difficult to stop even when you had planned to, particularly during late-night or early-morning sessions.
Using money set aside for essential expenses — rent, food, bills, school fees — to fund gambling activity, or borrowing money from family, friends, or lenders specifically to gamble.
Becoming secretive about your gambling, hiding your activity from family and close friends, or withdrawing from social and family commitments in order to spend more time gambling.
Feeling anxious, irritable, or low when you are not gambling, or gambling as a way to escape stress, worry, or difficult emotions rather than for entertainment.
Having tried to reduce or stop your gambling on multiple occasions and found yourself returning to the same patterns despite your best efforts and intentions to quit.
Ask Yourself These Questions
The following questions are designed to help you reflect on your gambling behaviour. There are no right or wrong answers — this tool is for your personal reflection only and no data is recorded or submitted anywhere.
If you answer "yes" to three or more of these questions, we strongly encourage you to contact the dgb88 support team or activate a self-exclusion period. You can also speak with a trusted person in your life about how you are feeling.
Need Help? We Are Here for You
If you feel that gambling is negatively affecting your life, your relationships, or your finances, please reach out. The dgb88 support team is available 24 hours a day, 7 days a week, and all responsible gaming conversations are handled with complete discretion. You can request a self-exclusion, activate limits, or simply talk through your concerns — there is no judgment, only support.
Players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar can reach our English-speaking support team at any time. Average live chat response time is under 5 minutes during Bangladesh Standard Time (BST, UTC+6) business hours.
Play Smart. Play Responsibly.
dgb88 is built around safe, enjoyable gaming for Bangladeshi players. If you are ready to play — and you are 21 or older — explore our full range of games and betting options. And if you have more questions, our FAQ page has answers.